Find your potential
We’re a collective of level two and three support coordinators and social workers delivering services across South East Queensland. Our job is to help you make sense of your NDIS plan, get connected with services, and optimise the supports you receive.
With a wealth of experience across diverse backgrounds, including criminal justice, social work, child safety, and specialised community services our passionate team is here to fight your corner and help build the life you deserve.
OUR SERVICES
We are proud to provide personalized, strength-based guidance to support you in your journey to finding meaningful work, and ensuring you thrive in your vocation. And we always keep in mind that this is your journey, your way—we’re here to support the choices you make, and ensure you feel supported every step of the way.
Mainstream engagement is another passion of ours, as we don't believe the boundaries should be clearly set for "disability" vs "non-diability" services and supports. We are all people and should be able to access the world around us as equals. Our social work service helps take things beyond the limits set by the NDIS framework to work towards creating a truly integrated support structure.
Our bread and butter is support coordination. This is what we do day in day out. As experts in navigating the NDIS and mainstream services, we can help with maximising supports and plan utilisation, making sure all circles of supports are working together. We are able to offer both level 2 and specialist support coordination services.
MEET THE TEAM
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KRISTIN PENHALIGON
DIRECTOR + SUPPORT COORDINATOR/NAVIGATOR
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NATHAN MAKELAINEN
DIRECTOR + SUPPORT COORDINATOR/NAVIGATOR
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RUFARO CHINODA
DIRECTOR + SUPPORT COORDINATOR/NAVIGATOR
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MELISSA RODWELL
SOCIAL WORKER + SUPPORT COORDINATOR/NAVIGATOR
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HANNAH GRAHAM
SUPPORT COORDINATOR/NAVIGATOR
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EL EVANS
NDIS EMPLOYMENT SPECIALIST
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TAYLA NANVERKIS
SUPPORT COORDINATOR/NAVIGATOR
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ELLEN NASH
SUPPORT COORDINATOR/NAVIGATOR
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ROSLYN BARLOW
SUPPORT COORDINATOR/NAVIGATOR
Independent
We’re a small group of specialists employed by our participants, not a company. This means we don't have any competing corporate interests and always make decisions based on what's best for you.
OUR PRINCIPLES
Collaborative
No one is made to live life alone, and that applies to the job we perform as well. We know that two brains are better than one, and if we can get more, even better!
Innovative
We operate under the principle of transformative justice. This means we want our participants to be the ones finding their voice and guiding the scheme, not the other way around. We work to have the scheme see the world through your eyes. If there's an unmet support need, we will work together to come up with a solution.
WHAT OUR CLIENT’S SAY
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"Nathan has been instrumental in helping our (mutual)18-year-old client secure both housing and a traineeship. His robust understanding of NDIS processes, strong network, and steady support made these achievements possible (and wouldn’t have occurred without his contributions). Nathan works with quiet humility, showing consistent kindness, patience, and insight. His contribution has been invaluable."
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"Having just seen our new NDIS plan we are super excited! Incite considered all areas. Thank you so much Ros for all the effort and support. I don't know how to express our gratitude in just one sentence. Really, really appreciated. Thank you once again."